454 lines
17 KiB
Vue
454 lines
17 KiB
Vue
<template>
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<view class="main">
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<view class="mainTop" :style="{
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height: loginType === 'min' ? menu.bottom + 6 + 'px' : menu.top + 50 + 'px',
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paddingTop: loginType === 'min' ? menu.top - 6 + 'px' : menu.top + 'px',
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backgroundSize: `100% 100vh`
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}">
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<view class="mainTopContent" :style="{ height: loginType === 'min' ? menu.height + 12 + 'px' : '' }">
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<image class="backIcon" @click="handleBack"
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src="https://eshangtech.com/ShopICO/ahyd-BID/commercial/navigation-left.svg" />
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<view class="robotBox">
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<image class="robotImg" src="https://eshangtech.com/ShopICO/ahyd-BID/robot/robotIcon.png" />
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<view class="robotDetail">
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<span class="name">彩云驿</span>
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<span class="desc">智能客服</span>
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</view>
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</view>
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</view>
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</view>
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<view class="dialogContentBox"
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:style="{ paddingTop: loginType === 'min' ? menu.bottom + 12 + 'px' : menu.top + 60 + 'px' }">
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<view :class="item.type === 1 ? 'item itemLeft' : 'item rightItem'" v-for="(item, index) in dialogueList"
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:key="index" :style="{ marginTop: index !== 0 ? '30rpx' : '' }">
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<view :id="'printBox' + index" :class="item.type === 1 ? `dialogItem white` : `dialogItem green`">
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{{ item.text || "" }}
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<!-- <view class="line" v-if="item.searchType === 'default'"></view> -->
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<!-- <view class="defaultBox">
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<view>你可能想问：</view>
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</view> -->
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<view class="defaultBox" v-if="item.searchType === 'default'">
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<view class="defautItem" v-for="(item, index) in defaultQaList" :key="index"
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@click="handleGetAnwers(item.value)">
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{{ item.label || "" }}
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</view>
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</view>
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</view>
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</view>
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<view class="loadingBox" v-if="isLoading"> 小驿分析中... </view>
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</view>
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<view class="inputBox" :style="{ minHeight: loginType === 'min' ? '180rpx' : '60px' }">
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<!-- <image class="microphone" src="https://eshangtech.com/ShopICO/ahyd-BID/robot/microphone.png" /> -->
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<div class="textBox">
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<textarea class="searchText" auto-height :value="searchText" @input="handleInput" placeholder="有问题尽管问我～"
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placeholder-class="placeholder-style" maxlength="-1" cursor-spacing="20" :adjust-position="true" />
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</div>
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<view class="searchBtn" @click="handleSubmit"> 发送 </view>
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</view>
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</view>
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</template>
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<script>
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export default {
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data() {
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return {
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searchText: "",
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dialogueList: [], // 对话list type 1 是居左 2 是居右 searchType default
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printText: "",
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isLoading: false, // 是否加载中
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useInfo: {},
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menu: {},
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qaList: [
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{
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"request": "服务区功能",
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"answers": "进入本功能后，系统会自动定位并显示距离您最近的服务区，您可以查看该服务区的详细设施信息，包括餐饮、超市、加油、充电、洗手间、停车位等。同时，您还可以在页面中手动选择其他服务区，查看它们的设施与服务详情，方便您提前规划行程。"
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},
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{
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"request": "商城功能",
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"answers": "进入本功能后，您可以浏览精选商城，挑选心仪的商品进行购买。商城内包含食品、饮品、日用品、特产等多种类别，支持多种支付方式，购买后可选择邮寄到家或到指定地点自提，让您旅途中也能轻松购物。"
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},
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{
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"request": "加油功能",
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"answers": "进入本功能后，扫描页面提供的二维码，关注官方微信公众号，即可领取加油券大礼包。领取的加油券可在指定加油站使用，享受优惠加油服务，节省您的出行成本。具体使用规则可在领取页面查看。"
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},
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{
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"request": "充电功能",
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"answers": "点击本功能后，将跳转至云南交投新能源充电网平台小程序。在该平台，您可以查找附近的充电桩位置、实时充电状态、价格信息，并可直接在线导航至充电站，支持在线支付充电费用。"
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},
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{
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"request": "ETC功能",
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"answers": "点击本功能后，会出现两个入口供您选择：1）选择“ETC小程序”，将跳转至云南ETC车生活小程序，可办理ETC业务、充值、查询余额及账单；2）选择“ETC地图”，将显示云南省内的ETC网点分布图，您可以查询最近的ETC办理点或服务点的位置及联系方式。"
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},
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{
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"request": "点餐功能",
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"answers": "进入本功能后，将跳转至可预约点餐的服务区列表。您可以选择即将到达或感兴趣的服务区，提前浏览餐饮商家和菜单，并在线预约点餐，减少现场等待时间，方便快捷地享用美食。"
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},
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{
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"request": "招商功能",
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"answers": "进入本功能后，您可以查看各服务区的招商信息，包括招商项目类别、合作方式、租赁政策、联系方式等，方便有意向的商户了解并参与服务区的经营合作。"
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},
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{
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"request": "租车功能",
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"answers": "点击本功能后，将直接跳转至携程租车小程序。您可以在线选择租车地点、车型、租期，并完成下单支付。平台提供多种车型与价格选择，支持异地还车，满足不同出行需求。"
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},
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{
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"request": "投诉建议功能",
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"answers": "点击本功能后，将跳转至云南交投集团经营公司服务监督平台。您可以在线填写投诉或建议表单，上传相关图片或视频，提交后客服人员将及时处理并反馈，保障您的权益。"
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},
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{
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"request": "保险功能",
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"answers": "进入本功能后，您可以查看相关保险服务的推广信息，包括车险、意外险、旅行险等。您可根据自身需求在线咨询、投保或了解详细的保障范围和优惠活动。"
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},
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{
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"request": "金融功能",
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"answers": "进入本功能后，您可以浏览相关金融服务推广，包括分期付款、贷款、信用卡、理财产品等。可在线申请或咨询，享受便捷的金融支持，满足您在出行或消费中的资金需求。"
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}
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],
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defaultQaList: [
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{ label: "服务区功能说明", value: 0 },
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{ label: "商城功能说明", value: 1 },
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{ label: "加油功能说明", value: 2 },
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{ label: "充电功能说明", value: 3 },
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{ label: "ETC功能说明", value: 4 },
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{ label: "点餐功能说明", value: 5 },
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{ label: "招商功能说明", value: 6 },
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{ label: "投诉建议功能说明", value: 7 },
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{ label: "保险功能说明", value: 8 },
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{ label: "金融功能说明", value: 9 },
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],
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loginType: ""
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};
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},
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onLoad() {
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let systemInfo = uni.getSystemInfoSync();
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let type = uni.getStorageSync("loginType");
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this.loginType = type
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if (this.loginType === 'min') {
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this.menu = uni.getMenuButtonBoundingClientRect();
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} else {
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this.menu = systemInfo.safeArea;
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}
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console.log("menu", this.menu);
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this.dialogueList.push({
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text: `您好！欢迎咨询在线客服，请详细描述您的问题为您推荐一下常见问题，请点击选择：`,
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type: 1,
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searchType: "default",
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});
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// this.handlePrintText();
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// this.printText = `您好！我是服务区商业智能助理小驿。<br>您想了解服务区哪些方面的信息？`
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},
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methods: {
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handleGetAnwers(index) {
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let list = this.dialogueList;
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let text = this.qaList[index].request
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list.push({ text: text, type: 2 });
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this.searchText = "";
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let _this = this
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_this.isLoading = true
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setTimeout(() => {
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let data = this.qaList[index]
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if (data) {
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list.push({ text: data.answers, type: 1 });
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_this.dialogueList = list;
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} else {
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list.push({ text: '小驿不太明白您的意思。', type: 1 });
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_this.dialogueList = list;
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}
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_this.isLoading = false
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_this.$forceUpdate();
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}, 500)
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},
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handleBack() {
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uni.navigateBack({
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delta: 1,
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});
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},
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handleInput(e) {
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console.log('e', e);
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this.searchText = e.detail.value
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},
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handleSubmit() {
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console.log("this.searchText", this.searchText);
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if (this.searchText) {
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let list = this.dialogueList;
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let text = this.searchText
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list.push({ text: text, type: 2 });
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this.searchText = "";
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let _this = this
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_this.isLoading = true
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setTimeout(() => {
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const data = _this.findClosestMatch(text)
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if (data) {
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list.push({ text: data.answers, type: 1 });
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_this.dialogueList = list;
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} else {
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list.push({ text: '小驿不太明白您的意思。', type: 1 });
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_this.dialogueList = list;
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}
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_this.isLoading = false
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_this.$forceUpdate();
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}, 500)
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}
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},
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// 简单关键词匹配（评分方式）
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findClosestMatch(input) {
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if (!input) return null;
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const keywords = input.split(/[\s，。？！、]/).filter(Boolean);
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let maxScore = 0;
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let bestMatch = null;
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this.qaList.forEach(item => {
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let score = 0;
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keywords.forEach(kw => {
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if (item.request.includes(kw)) {
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score += 1;
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}
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});
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if (score > maxScore) {
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maxScore = score;
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bestMatch = item;
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}
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});
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console.log('bestMatch', bestMatch);
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return bestMatch;
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}
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},
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};
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</script>
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<style scoped lang="scss">
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.main {
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width: 100%;
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min-height: 100vh;
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// background: #f0f0f0;
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background-image: url("https://eshangtech.com/minTestImg/pageBg.png");
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background-repeat: no-repeat;
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.mainTop {
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width: 100%;
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box-sizing: border-box;
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position: fixed;
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top: 0;
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left: 0;
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background-image: url("https://eshangtech.com/minTestImg/pageBg.png");
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background-repeat: no-repeat;
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.mainTopContent {
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width: 100%;
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box-sizing: border-box;
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padding-left: 32rpx;
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display: flex;
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align-items: center;
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.backIcon {
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width: 52rpx;
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height: 52rpx;
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margin-right: 16rpx;
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}
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.robotBox {
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display: flex;
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align-items: center;
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.robotImg {
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width: 68rpx;
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height: 68rpx;
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margin-right: 16rpx;
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}
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.robotDetail {
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display: flex;
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flex-direction: column;
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.name {
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font-family: PingFangSC, PingFang SC;
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font-weight: 600;
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font-size: 28rpx;
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color: #090c1a;
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line-height: 40rpx;
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text-align: left;
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font-style: normal;
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}
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.desc {
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font-family: PingFangSC, PingFang SC;
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font-weight: 400;
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font-size: 24rpx;
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color: #787879;
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line-height: 36rpx;
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text-align: justify;
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font-style: normal;
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}
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}
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}
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}
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}
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.dialogContentBox {
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width: 100%;
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// height: calc(100vh - 90px);
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min-height: calc(100vh - var(--nav-height) - 180rpx - env(safe-area-inset-bottom));
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overflow-y: scroll;
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box-sizing: border-box;
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padding: 32rpx;
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padding-bottom: calc(180rpx + env(safe-area-inset-bottom));
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/* 增加底部内边距 */
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/* 新增平滑滚动 */
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scroll-behavior: smooth;
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.item {
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display: flex;
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align-items: center;
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font-family: PingFangSC, PingFang SC;
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font-weight: 400;
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font-size: 30rpx;
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color: #090c1a;
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line-height: 44rpx;
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text-align: left;
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font-style: normal;
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.dialogItem {
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max-width: calc(100vw - 64rpx);
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display: block;
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box-sizing: border-box;
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// padding: 24rpx 32rpx;
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padding: 16rpx 30rpx;
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border-radius: 4px;
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background: #ffffff;
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border-radius: 0rpx 24rpx 24rpx 24rpx;
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.line {
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width: 100%;
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height: 2rpx;
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background: #f2f2f2;
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border-radius: 16rpx;
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margin: 24rpx 0;
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}
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.defaultBox {
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.clickItem {
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font-family: PingFangSC, PingFang SC;
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font-weight: 400;
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font-size: 30rpx;
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color: #2363ff;
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line-height: 44rpx;
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text-align: left;
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font-style: normal;
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}
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.defautItem {
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color: #28B360;
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padding: 8rpx 0;
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text-decoration: underline;
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}
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}
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}
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.white {
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background: #fff;
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color: #000;
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border-radius: 20rpx 20rpx 20rpx 5rpx;
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}
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.green {
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background: #28B360;
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color: #fff;
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border-radius: 20rpx 20rpx 5rpx 20rpx;
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}
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}
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.itemLeft {
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justify-content: flex-start;
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}
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.rightItem {
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justify-content: flex-end;
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}
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.loadingBox {
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font-size: 12px;
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color: #ccc;
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width: 100%;
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display: flex;
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justify-content: center;
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}
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}
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.inputBox {
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width: 100%;
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min-height: 180rpx;
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background: #fff;
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position: fixed;
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left: 0;
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bottom: 0;
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box-sizing: border-box;
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padding: 16rpx 32rpx;
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padding-bottom: env(safe-area-inset-bottom);
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display: flex;
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align-items: flex-end;
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/* 修改为底部对齐 */
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border-top: 1rpx solid #f2f2f2;
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.microphone {
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width: 48rpx;
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height: 48rpx;
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margin-right: 16rpx;
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}
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.textBox {
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width: calc(100% - 140rpx);
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min-height: 88rpx;
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max-height: 300rpx;
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/* 设置最大高度 */
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background: #f2f3f7;
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border-radius: 44rpx;
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padding: 16rpx 32rpx;
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box-sizing: border-box;
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display: flex;
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align-items: center;
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}
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.searchText {
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width: 100%;
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font-size: 28rpx;
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line-height: 1.5;
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max-height: 268rpx;
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/* textBox高度减去padding */
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overflow-y: auto;
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/* 内容过多时可滚动 */
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}
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.placeholder-style {
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color: #999;
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font-size: 28rpx;
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display: flex;
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align-items: center;
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}
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.searchBtn {
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width: 128rpx;
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height: 88rpx;
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box-sizing: border-box;
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color: #fff;
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background: #28B360;
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border-radius: 44rpx;
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margin-left: 16rpx;
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font-family: "Microsoft YaHei";
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font-weight: 400;
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font-size: 28rpx;
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color: #FFFFFF;
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display: flex;
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align-items: center;
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justify-content: center;
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}
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}
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}
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</style>
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